Rocco FAQ

Q. Do you print and process your own products?

A. Rocco'Shop which is based in Bellevue, WA, USA is partnered with Spoke Custom Products in Norcross, GA (mugs, phone cases and laptop sleeves) and ArtGun, LLC in Miami Lakes, FL (shirts). We design. They process and ship. Excellent quality and turnaround time.

Q. Saaaay, wait a minute, if you're based in Bellevue, WA, why does your phone number have a Connecticut area code?  (860-ZE ROCCO [860-937-6226])

Yeah. What gives...   

 

A. Rocco'Shop uses Google Voice   We were unable to create a number with a local area code and had to choose one outside the area in order to create our unique (860) ZE ROCCO number. 

Q. Are your prices in American currency?

A. Yes; however, next to each item price there is a currency converter. While all transactions are in American currency, you can then see the price in your chosen currency. 

Q. Who processes the transactions at Rocco'Shop?

A. Both Shopify Payments and PayPal Express are offered for credit/debit card transactions as well as for those wishing to pay with their PayPal accounts.

Q. Which carrier do you use?

A. Printify uses the United States Postal Service for both domestic and international shipments.

Q. Do you do custom designs?

A.  Yes! If you have an idea in mind, please contact us or email: contact@roccoshoppe.com or call us at 860-ZE ROCCO (860-937-6226) 

Q. Who is Rocco?

A. Rocco Caramello is the inspiration behind Rocco's Música!Musica! and Rocco'Shop. He was an orange tabby and a dear buddy to Louis. Originally from Vancouver, BC, Canada, Rocco moved to Bahia, Brazil where he thrived - hanging out with the ducks in the neighborhood, gawking at little monkeys, hunting mice, lizards and other little creatures, making friends with turtles, climbing trees and chilling with his Brazilian cousins. Rocco has since moved onto the other side of the feline world, but his spirit and joie de vivre are always with Louis.

Q. Ok, so who is Louis?

A. That would be me, Louis Chirillo. In 2005 I started Rocco's Música!Musica! and opened the first Rocco'Shop around 2006. Welcome. I hope you enjoy it.

Rocco's Collections